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• Check the spelling of the search term (s) you are using.Reduce the complexity of the term you are searching for e.g. brick as opposed to brickwalls.Check if you searched for the plural of the item when the singular is more relevant e.g. window not windows.Check on the handset to see if you are searching for "news" items and you wanted to search for "articles".Are there any search boxes on the handset that have information from previous searches? If so, you can modify this data or use the reset button.Try a search using Boolean operators; brick AND block, brick OR block, brick NOT block, exact phrase match "brick block". Visit the process page to see if a similar process is listed, or click through a process keyword. Visit the properties page to check the properties keyword or click through a property keyword.
• Check that you have not input a process into the property search box or vice-versa.