Safestyle UK (http://www.safestyle-windows.co.uk),
the key consumer arm of Bradford-based Style Group UK - the country's largest
independent PVCu replacement windows and doors manufacturer and retailer has
become one of the first organisations to receive the newly formed and Government
backed Trustmark accreditation designed to give the public greater peace of
mind and eliminate rogue traders.
In an era where legislation has become more complex and an increasingly informed
consumer is demanding ever higher standards in quality, service and honesty,
Safestyle UK has satisfied assessors that their operations comply with Trustmark's
demanding consumer protection standards and demonstrated that their codes of
practice are fit for purpose.
A delighted Style Group UK Chief Executive, John Ross was keen to point out
the importance of Trustmark: "This is a new initiative supported by the
Government, consumer groups and industry, which has to be applauded and is not
a day too soon. It is designed to protect the public from the problem of cowboy
builders and botched home improvement work - unreliable and untrustworthy businesses
already cost consumers £1.5 billion annually."
"This is far more than another industry certificate - Trustmark offers
consumers true peace of mind and a confidence that they are dealing only with
reputable, high quality businesses and that they will get a job well done at
a fair price."
"Our governing body, the Glass and Glazing Federation has spent a considerable
time working closely with Trustmark to ensure complying members are fit for
purpose. We have proved our codes of practice comply with those strict requirements
set out by Trustmark, which will be reassuring for our customers," concluded
Overall, Trustmark acts as a web portal and advice centre for the general public
to find reputable and registered firms to do repair, maintenance and improvement
work in their homes or gardens. All Trustmark registered firms are checked and
monitored externally by approved scheme operators, and must comply with their
strict codes of conduct and complaints procedures.