The nature and effectiveness of communication related to the construction of brickwork was determined, based on a literature review, a questionnaire survey and site visits. The research has focused on bricklaying, both to achieve improvements for this sector and as a starting point for industry-wide improvement. The emphasis was on improving communication and not the technical consequences of defects. The findings include the following: large numbers of best practice information documents are available from several organisations, and at least seven communication methods exist other than paper documents; little use is made of technical literature; holding a pre-start or "kick off" meeting can be crucial; drawings can have a crucial role in determining the build quality; and the employment of a bricklaying foreman is a positive communication issue. A series of recommendations on effective site communication were developed. 13 refs.
Primary author(s): Stupart A W
Building Research Establishment
Source: Masonry (9). Proc.6th Int.Masonry Conf.
London,4-6 November 2002,p.458-464
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