May 8 2014
William Lyon Homes has continually proven itself to be one of the nation's favorite homebuilders, with an array of neighborhoods that deliver the dream of homeownership throughout the western United States. The builder's reputation for the highest quality residences and a stellar customer service program that caters to buyers' needs long after the keys have changed hands has led to a great ranking at the 2014 Eliant Homebuyers' Choice Awards.
This leading homebuilder was honored with five awards, including second place for William Lyon Homes Northern California and third place for William Lyon Homes Arizona for The Best New Home Purchase Experience.
William Lyon Home Orange County/Los Angeles took two third place awards for The Best Construction Experience and The Best First Year Customer Service Experience, and William Lyon Homes Nevada was honored with a third place award for The Best Design Selection Experience.
"Buying a new home is largely the single most important decision a family can ever make, both financially and emotionally," said Robert Mirman, founder and Chief Executive Officer of Eliant. "When we comb through our survey results, it's clear how buyers feel about their builder and their buying experience and we have overwhelmingly seen how satisfied buyers are after working with William Lyon Homes. Positive responses were recorded across numerous different divisions in multiple categories. The builder's impressive number of awards and honorable mentions is to be commended."
William Lyon Homes' honorable mentions included: three for William Lyon Homes Northern California for The Best Design Selection Experience, The Best Construction Experience, and The Best First Year Customer Service Experience; three for William Lyon Homes Nevada for The Highest Overall First Year Quality, The Best First Year Customer Service Experience, and The Best Construction Experience; one for William Lyon Homes Los Angeles/Orange County Division for Highest Percent of Sales From Referrals; and one for William Lyon Homes corporate for Overall Home Purchase & Ownership Experience.
"We build our homes and design our neighborhoods to suit the needs of today's buyers, and awards that are based on homebuyer satisfaction surveys, like the 2014 Eliant Homebuyers' Choice Awards, reinforce William Lyon Homes' commitment to excellence," said Brian Doyle, Regional President for William Lyon Homes California. "Having our awards spread out over several divisions and categories further indicates that our hard work is being recognized and translating directly to measurable customer satisfaction and that is thrilling."
William Lyon Homes continues to bring outstanding neighborhoods to homebuyers who demand integrity, value and excellent customer service, with a broad range of new home opportunities throughout Arizona, Nevada, and Northern and Southern California. In California, William Lyon Homes' neighborhoods offer beautifully designed attached and detached residences from the high $200,000s to the low $1 millions, in all the most desirable locations. William Lyon Homes Nevada offers a wide array of neighborhoods from exceptionally affordable offerings in the mid $100,000s to luxury properties in the mid $800,000s, all presenting William Lyon Homes' signature style. William Lyon Homes Arizona presents the best of the desert with well-planned, highly amenitized homes ranging from the $160,000s to the $350,000s.
Founded in 1984, San Clemente, CA-based Eliant has long been recognized as the nation's leading provider of specialized consumer research services for the nation's home building industry. The firm offers world-class customer experience monitoring services via e-mail, mail, or telephone to many of the nation's top home building industry firms in 39 states and Canada. Other services include focus groups, exit-interviews, new-home shopper research, and customer experience management training and consulting. Eliant has earned an international reputation by providing a wide range of sophisticated customer experience management strategies for home builders, lenders, escrow firms, design firms and other companies interested in improving their customers' loyalty.
It matters who your builder is, and William Lyon Homes means it when they say that they put themselves into their homes. They build each and every home as if it were their own and have earned a solid track record for constructing quality homes backed by a solid customer service program since 1954. To learn more about William Lyon Homes' neighborhoods and their desirable locations, please visit www.lyonhomes.com.
Source: http://www.lyonhomes.com/